Getting Started with ServiceNow: Server-side Glide, Performance common issues, Business Rules and Client Scripts

Hi guys,

It’s time for ServiceNow go on air, all lights pointed at him now please.

The topics for today’s post are scripting (Server-side Glide, Business Rules, Client Scripting) and how to troubleshoot some performance issues. This are basic key points for any SN admin.

If you know how to answer the questions below, probably you should jump straight away to my next post I am going to post regarding this category.

Review questions:

  • How can I obtain a list of distinct incidents?
  • How can I measure performance of a request?
  • What’s the difference between client script and server-side script?
  • What is a business rule?
  • What is a client script?

Continue reading “Getting Started with ServiceNow: Server-side Glide, Performance common issues, Business Rules and Client Scripts”

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Putting HawkHost’s hosting provider to the test – PASSED!

Hello,

A Website is only as good as its Hosting Provider. If this scenario seems eerily familiar, it’s probably because you’ve lost sleep dreading the possibility. Or perhaps it’s already happened to you. Sadly, while the story above is purely fictitious, it has a very somber basis in reality. Such scenarios keep network administrators and senior management up at night (literally and figuratively). Poor website performance directly affects revenues, reputation, and brand, and the type of hosting provider your company uses can dramatically impact your bottom line. So if you’re experiencing warning signs, it’s probably time to find a new web hosting provider.

Typically, there are four basic types of hosted solutions:

Dedicated Hosting is a fully autonomous solution, using dedicated servers (with full performance control, a built in layer of separation and security, and exclusive access). It is best for organizations that want to reduce the costs associated with site management, need superior performance, and require the ability to handle large volumes of traffic.
Shared Hosting is essentially a dedicated server split up into many smaller accounts. It offers a low-cost solution for smaller organizations that experience a limited amount of web traffic. It is literally a server shared with other customers.
Cloud Dedicated Hosting is dedicated hardware with the benefit of the instant provisioning and scalability that comes with cloud. With Cloud Hosting you can add more resources to your server, such as RAM or extra back-up.
Virtual Private Hosting (VPS) is a smaller virtual server on a single, larger Cloud Dedicated server. It is a good option for small- to medium-sized organizations because it provides a virtual server dedicated to a single client website. One physical server will run multiple virtual servers, however those virtual servers are limited in their resources.

Which option your organization needs is usually dependent on the immediate and near-term goals of your business and its clients, while keeping one eye on the future. But there may come a time when you realize that your needs three years ago don’t mesh with your needs today.

So the question is, when will you know that you’ve outgrown your current web hosting?

Continue reading “Putting HawkHost’s hosting provider to the test – PASSED!”

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